We aim to have staff who have a natural empathy and undoubted integrity and commitment. We ensure that they are carefully recruited and vetted, well trained and competent to undertake their various roles .
Competency
Not only are our care staff carefully recruited, selected and trained. Their competency is also regularly assessed by trained competency assessors using The Home Care Connection Competency Assessment Framework.
Diversity
Our care staff are drawn from a variety of diverse national and cultural backgrounds. What they have in common is their commitment to ongoing training and to providing personalised and high quality care.
Range of skills
Our workforce has the range of skills and competencies to meet a diverse range of client needs from companionship and personal care to more complex levels of support including mental health, physical disability and palliative care.